Changing the Face of Healthcare One House Call at a Time

Who says you have to go to the doctor? Why not just have them come to you.
What follows is a partial transcript of a radio interview of Robert Fabbio, CEO of WhiteGlove House Call Health by Russ Capper, co-host of TheBusinessMakers, which aired on Saturday, March 6, 2010, on KPRC 950 am radio in Houston.

Russ Capper, host of “TheBusinessMakers” radio show: Let's start by you telling us about WhiteGlove House Call Health.

Bob Fabbio, CEO of WhiteGlove House Call Health: Well, what WhiteGlove does is it brings affordable, high quality, routine care to your home or work, 365 days a year, from 8:00 a.m. to 8:00 p.m., and our healthcare experience is all-inclusive. It's the medical care, the prescription meds, the foods, the beverages, and the over-the-counter remedies.

Russ: My goodness. That sounds almost too good to be true.

Bob: That's the biggest piece of feedback we get.

Russ: You said, "Affordable." It seems to me that professionals coming to my house and helping me with all that has to be fairly expensive.

Bob: It's actually one of the novelties of our business and why we're getting so much attention nationally. The entire healthcare system in America is essentially run on what's called, "a fee-for-service, reimbursement model." Meaning, every service we request, there's a charge for it. Either your insurance plan or you as a consumer pay for that, or both. With WhiteGlove, you join as a member and that ranges from $300 to $400 a year, and then every visit we go on, it's $35, all-inclusive. That includes your medical care, your prescription meds, your foods, your beverages, and your over-the-counter remedies. So we don't make our money on visits or services, we make our money on our memberships.

Russ: Okay. Can anybody become a member?

Bob: Anybody can join WhiteGlove. We have consumers everyday coming to our website and joining or calling to use the service. And of course, we also provide our service directly to employers and that is where our largest growth is coming from today.

Russ: Okay, meaning companies sign up with WhiteGlove as part of their healthcare benefit program.

Bob: Yes, we work with CFOs and CEOs of organizations, and talk to them about the business value that WhiteGlove brings to their business in increasing productivity and lowering their healthcare costs, and then of course, the other positive side effect is it's a great new benefit for the employees and dependants that are associated with that company. We've signed up over 200 companies in the last three quarters.

Russ: What might be the largest number of employees in one of these companies?

Bob: It ranges everywhere from four employees all the way up to tens of thousands of employees.

To hear or read the full transcript of this interview, go to http://www.thebusinessmakers.com/episodes/shows/2010/march-2010/episode-248/robert-fabbio.html.
To learn more about WhiteGlove House Call Health, go to http://housecallhealth.com/.